SHIPPING POLICY

Wicked Orchard Jarring Co.

At Wicked Orchard Jarring Co., we want your flavored pickles and flavored pineapples to arrive safely and in good condition. We carefully prepare orders for shipment and work to get your products to you as quickly as possible.

Please review our shipping policy before placing your order.

1. ORDER PROCESSING

Orders are processed as quickly as possible after payment has been confirmed.

Please allow 1–3 business days for order processing before shipment. Business days do not include weekends or holidays.

During periods of high order volume, promotions, or unexpected circumstances, processing times may be longer. If a significant delay occurs, we will make reasonable efforts to communicate the delay.

An order confirmation does not mean your order has shipped. A shipping confirmation and tracking information will be provided when available.

2. SHIPPING METHODS

We offer shipping methods displayed at checkout, which may include:

UPS Ground: A standard shipping option with estimated delivery times based on your destination and UPS service availability.

UPS Express or Expedited Shipping: A faster shipping option available for eligible destinations when offered at checkout.

Available services, shipping prices, and estimated delivery times are displayed during checkout. Shipping charges may be calculated based on the destination, package weight, package dimensions, and carrier rates.

Expedited shipping refers to the shipping service selected at checkout. It does not necessarily shorten the time required to prepare your order.

3. SHIPPING RATES

Shipping costs are calculated or displayed at checkout based on the available shipping methods and the details of your order.

The final shipping charge will be shown before you complete your purchase.

If free shipping or another shipping promotion is offered, the applicable terms and order requirements will be displayed on our website or at checkout.

4. SHIPPING DESTINATIONS

We ship to eligible destinations supported by our store and the shipping services available at checkout.

Shipping availability may vary by location. We reserve the right to decline or cancel an order if we are unable to ship the products legally or safely to the requested destination. If payment has already been collected for a canceled order, an appropriate refund will be issued.

5. DELIVERY ESTIMATES AND DELAYS

Delivery estimates are provided by the shipping carrier and are not guaranteed unless explicitly stated otherwise.

Delivery may be delayed by severe weather, holidays, carrier disruptions, incorrect addresses, or other circumstances outside our reasonable control.

We are not able to guarantee delivery on a specific date unless that guarantee is expressly provided with the shipping service purchased.

If your package appears delayed, please use the tracking information provided with your shipping confirmation. You may also contact us for assistance.

6. TRACKING YOUR ORDER

When tracking information is available, we will provide it through your shipping confirmation.

Tracking updates may take some time to appear after a carrier receives the shipment.

Customers are responsible for monitoring delivery updates and ensuring that the shipping address provided at checkout is correct.

7. SHIPPING ADDRESS ACCURACY

Please review your shipping address carefully before submitting your order.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address change will be possible after an order has been processed or shipped.

Additional shipping charges, delivery delays, or return-to-sender fees may apply when an address is incorrect or incomplete, subject to applicable law and carrier policies.

8. DAMAGED, BROKEN, OR LEAKING SHIPMENTS

Our products are packaged with care, but damage can occasionally occur during transit.

If your order arrives with a broken jar, leakage, damaged packaging, or another shipping-related issue, please contact us within 48 hours of delivery.

Include the following information:

• Your order number.
• A description of the problem.
• Clear photographs of the affected products and packaging, if possible.

For your safety, do not consume products from broken jars or products with compromised seals.

Please do not return damaged food products unless we specifically instruct you to do so. We will review the issue and determine an appropriate resolution, which may include a replacement or refund.

Nothing in this policy limits rights or remedies available under applicable law.

9. LOST OR MISSING PACKAGES

If tracking indicates that your package has been delivered but you have not received it, first check your delivery location and ask household members or neighbors whether they accepted the package.

If you still cannot locate your order, contact us with your order number and tracking information so we can review the situation and assist you.

If a package appears lost in transit, we will review the available tracking information and work with the carrier when appropriate.

Each situation will be handled individually and in accordance with applicable law.

10. FOOD PRODUCTS AND STORAGE

Our products are food items. Please follow all storage, handling, and consumption instructions provided on the product label.

Do not consume products if the jar is broken, the seal is compromised, or you have a reasonable concern about the product's safety.

Customers are responsible for reviewing product ingredients and allergy information before consumption.

11. SHIPPING AND REFUNDS

Shipping charges are generally non-refundable unless required by applicable law or otherwise approved by Wicked Orchard Jarring Co.

If we make an error with your order or a shipment arrives damaged, we will review the issue and determine an appropriate resolution under our Refund and Return Policy and applicable law.

Please review our Refund and Return Policy for additional information.

12. CONTACT US

If you have questions about shipping, delivery, tracking, or an existing order, please contact us through the contact information provided on our website.

Please include your order number so we can assist you more efficiently.

Thank you for choosing Wicked Orchard Jarring Co. We appreciate your business and look forward to delivering your favorites!